Want to discover how Zoho CRM Plus can be your all-in-one customer experience platform? This guide will take you on a detailed tour of the platform and help you decide if it's the right choice for you.
Need help with CRM Plus integration? We are the experts.
What Is Zoho CRM Plus?
Zoho CRM Plus is an advanced platform designed specifically for businesses looking for enhanced customer engagement. It combines features of multiple Zoho apps, which are used in customer support, marketing, and sales. As such, it empowers teams to have seamless connectivity with multiple departments at the same time and ensures better support for customers.
Leveraging the advanced Zoho CRM plus features, such as its intuitive interface, admin panel, quick search bar, and multiple levels of user access, everyone across departments can easily collaborate and deliver personalized support for the business’s customers.
Advantages of Zoho CRM Plus
Zoho CRM Plus can empower businesses with its cutting-edge features. Here are some of the key advantages of using this modern platform for your business:.
Easy internal communication:
Zoho CRM Plus allows you to go beyond the information limits and enables easy communication between your departments—sales, marketing, or support. It eliminates the information gap.
Enhanced productivity:
Zoho CRM Plus is a powerful platform to automate all repetitive tasks. It allows your team to have improved workflows. Their time is not wasted on unnecessary tasks or complexities and, thus, can be used for more strategic work.
Unified admin and setup console:
The unified admin and setup console makes administration of the service easier and more straightforward by letting you control everything in CRM, including settings, user permissions, and more, from a single platform.
Multiple channel engagement:
On CRM plus Zoho.com, you can interact with your customers via any of the communication channels you choose or your customers have access to. For instance, email, social media, and phone, all from one place.
Comprehensive data insights:
CRM Zoho Plus lets you gain a complete understanding of your customers's problems and needs by closely analyzing their interactions across different touchpoints, which is quickly accessible on the data dashboards.
Quick access via mobile app:
The mobile app access empowers your team to manage customer interactions on the go. They can stay on top of the CRM data from anywhere, anytime, on their mobile device.
Want to discover more about the benefits of using Zoho CRM Plus or want to try it out for your business? Get expert support and guidance from our experienced team.
What Is Included in the Zoho CRM Plus Bundle?
Zoho CRM Plus is not a single app but rather a bundle of apps. Here is a list of services you can get through this.
Zoho CRM
Zoho Desk
Zoho Campaigns
Zoho Survey
Zoho SalesIQ
Zoho Projects
Zoho Motivator
Zoho Analytics
Zoho Social
Why Do We Recommend Zoho CRM Plus?
Running a business in today’s competitive market is quite a challenge. But with the right tools, you can still make it grow and scale just like you want it to. And if you don’t know what the right tools are, Zoho CRM Plus is your answer. It contains everything you will need to run a customer-facing business successfully.
For businesses in the SME category, they require more than just a tool because there are different tasks for them to handle. On one side, they have the most important task of dealing with customers, and on the other side, ensuring proper internal communication. With Zoho Plus CRM, handling all of these tasks comes quite handy.
Another compelling reason for businesses to prefer this platform over anything else out there in the market is the flexible Zoho CRM Plus pricing. You can choose a plan based on your business’s size and needs, and you pay only for what you opt for.
What is The Difference Between Zoho CRM and Zoho CRM Plus?
While both Zoho CRM and Zoho CRM Plus are known as customer relationship management solutions from Zoho Inc,. they serve different purposes. Here is a comparison to show the key differences.
Differentiating Factors | Zoho CRM | Zoho CRM Plus |
Overview | Zoho CRM is an independent application designed mainly for customer relationship management. | Zoho CRM Plus is a comprehensive platform that contains multiple Zoho Apps, and Zoho CRM is just one of them. |
Bundled services | You get only Zoho CRM with this. | With Zoho CRM Plus, you get to enjoy multiple Zoho products, such as Zoho CRM, Zoho Projects, Zoho Campaigns, Zoho SalesIQ, Zoho Survey, Zoho Desk, and more. |
Intended customers | Businesses in the SME category are looking for basic CRM functionalities. | Large and medium businesses and corporations that require more sophisticated features to ensure enhanced customer engagement. |
Data insights and analytics | Zoho CRM offers basic-level data insights and analytics. | Zoho CRM Plus offers advanced data insights and analytics as it integrates Zoho Analytics. |
Customer Support | Offers minimal customer support. | Offers advanced-level Zoho CRM plus support via multiple channels like helpdesk and live chat. |
Sales/marketing automation tools | Provides a limited number of tools for automating sales and marketing tasks. | Provides numerous tools for sales and marketing automation, including a streamlined app called Zoho Campaigns. |
Tools for collaboration | A limited number of tools providing basic collaboration functionality are available. | Zoho CRM Plus features dedicated tools that can enhance team collaboration seamlessly. |
UI/UX | It comes with a simple UI that ensures quick navigation for an enhanced user experience. | It comes with a simple yet sophisticated interface that allows quick access to all the integrated applications in the Zoho CRM Plus bundle. |
Personalization | It is possible to customize some of the functionalities within Zoho CRM to meet your unique needs. | There are more user-friendly customization options there to ensure all the integrated Zoho CRM Plus apps work in a personalized fashion. |
Pricing | Cheaper as compared to Zoho CRM plus cost as you are required to pay only for Zoho CRM. | CRM plus Zoho pricing is relatively higher as it is a suite of Zoho CRM plus applications rather than a standalone one. |
Integration Capabilities | Zoho CRM allows controlled integrations with third-party services. | Zoho CRM Plus supports unlimited integration with both applications within the Zoho business suite and third-party services. |
Scalability Scope | Scalability is limited to small and medium-sized businesses. | Scalability is not limited, as it can easily extend to meet the needs of larger businesses and corporations.. |
Improve your customer experience with Zoho CRM Plus—start now and enjoy perfect integration and collaboration between your sales, marketing, and support teams!
Conclusion
Zoho CRM Plus is a perfect platform for businesses looking to synchronize their sales, marketing, and customer support efforts. It offers a unified interface for improved collaboration and supplies advanced data insights and analytics for strategic decisions and to drive growth. We hope you can get an overview of this modern platform and figure out if your business needs it. Do you need any help with Zoho CRM Plus integration? We are here to assist you.
Frequently Asked Questions
What is Zoho CRM Plus? Zoho CRM Plus is an advanced platform from Zoho that features a complete set of tools for high-level customer relationship management. It combines numerous Zoho apps for improved CRM, customer support, marketing, sales, social media engagement, project management, and data analytics.
How can I upgrade from Zoho CRM to Zoho CRM Plus? To upgrade from Zoho CRM to Zoho CRM Plus, you need to log in to your Zoho CRM account first and then go to settings and subscription. In the subscription settings, you can find the option to upgrade to Zoho CRM Plus. Please note that CRMplus pricing is higher compared to CRM.
How does Zoho CRM Plus differ from Zoho CRM Enterprise? Zoho CRM Plus is an all-in-one platform that integrates additional tools and features like customer support, analytics, marketing and sales automation, and project management. On the other hand, Zoho CRM Enterprise is a higher tier of Zoho CRM. It only provides advanced CRM features, not any additional features or functionalities.